Oder by Phone :+86-571-82013210
Email: sales@orient-medical.com

Shipping & Returns

1. Items will be shipped within 2 business days upon receiving cleared payment, some items may need 7days for shipping.

2. We deliver via EMS, USPS, DHL, SingPost, FedEx and air mail according to your order, but we may ship as our preference if we can make it faster for our customer to receive the items.

3. The mail carrier is responsible for delivery dates and times.

4. International buyer is responsible for brokerage fees, import duties, GST, PST, QST, or any other tariff, levy or fee. Our prices do not include such fees.

5. If the item is damaged during shipping, please contact us to service@orient-medical.com as soon as possible.

6. We will issue an exchange if the item is received defective or the incorrect item was shipped. If we do not have the correct part in stock we will make a full refund.

7. No return will be accepted after 7 days of the item received.

8. Goods must be unused in its original box and packing when returning.

9. Buyer is responsible for returning freight.

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